Legal, privacy and compliance
Last updated: September 2026
This page explains who Torero Coin is, how the desk and our upcoming account services work, how we handle your information, and the terms of using our services. It is a plain-language summary for transparency, not financial, tax or legal advice.
Who we are
Torero Coin is a physical cryptocurrency exchange desk at PH El Embajador, Calle 50, Obarrio, Panama City, Republic of Panama, operating since 2021. We buy and sell Bitcoin, USDT, USDC and other major cryptocurrencies for cash in person. Online client accounts and card services are in preparation and will be announced on this site. Contact: info@torerocoin.com, +507 6323-1992.
We are not a bank
Torero Coin is not a bank and does not take deposits or hold customer balances. Desk exchanges are settled in person, in full, at the moment of the exchange. We are not a custodian of your funds beyond that moment.
How wires and client accounts work
Bank wires, and client accounts when they launch, are provided through a third-party payment services provider. The provider performs identity verification, holds the verified information, and moves the money through its own banking network. Those funds travel directly between you and the provider; they do not pass through Torero Coin's own accounts. Torero Coin introduces you to the provider, assists you at the desk, and earns a commission on the service.
Identity verification (KYC)
Smaller in-person cash exchanges are available without identity verification, up to defined limits, measured across repeated visits. Above those limits, and always for bank wires and client accounts, we verify your identity. For account services, verification happens directly with our payment services provider through its verification platform: your identity documents go to the provider and are not stored on Torero Coin's systems.
Anti-money-laundering controls
We screen incoming cryptocurrency with blockchain analytics tools before settlement, apply identity checks above defined limits, and keep transaction records as required by applicable Panamanian law. We may decline any transaction at our discretion, and we cooperate with lawful requests from the Panamanian authorities.
Who we serve
Our services are for adults who are not residents of the United States and not residents of countries under comprehensive sanctions. We confirm residency when we verify identity, and we decline any client or transaction we are not able to serve. Visiting this site from a US connection does not by itself exclude you: residency does. Travellers who live elsewhere are welcome at the desk as non-residents. Nothing on this site is an offer or a solicitation to residents of the United States.
Taxes and your obligations
You alone are responsible for determining, reporting and paying any tax that applies to your purchases, sales, transfers and gains, in every jurisdiction where you are liable. Torero Coin does not give tax, legal or accounting advice, does not withhold or report tax on your behalf, and does not structure transactions to get around tax, identification or reporting requirements. If you are unsure about your position, ask a qualified professional before you transact.
Prohibited use
You may not use our services to launder money, to finance terrorism, to evade sanctions or taxes, to split transactions in order to stay under identification limits, or to move funds on behalf of a person we have not verified. By transacting with us you confirm that the cash and the cryptocurrency you bring are yours and come from lawful sources. We decline, delay or report transactions where the law requires it, without notice where the law prohibits notice, and we keep records for the periods Panamanian law sets.
Rates, quotes and settlement
Rates shown on this site are indicative and confirmed with you before any transaction. A quote becomes firm only when agreed in person or in writing. Cash is counted in your presence and crypto is confirmed on chain before you leave. Fees depend on the amount and the direction of the exchange and are shown before you agree.
Your privacy
We collect and store: your contact details when you reach out, transaction records (amounts, dates, wallet addresses and, for wires, destination bank details), and identity data only where the desk itself verifies you. Identity documents submitted for account services are held by our payment services provider, not by us. Our premises use security cameras. We do not sell personal data, and we keep records only as long as needed to serve you and meet legal obligations. Messages sent via WhatsApp, Telegram or Signal are handled on those platforms under their own terms. Under Panama's data protection law (Law 81 of 2019) you may request access, correction or deletion of your data at info@torerocoin.com, subject to records we must keep by law. This site also sets one session cookie holding the two-letter country code that our hosting provider derives from your IP address, so we can show a notice to visitors from the United States. It contains no identifier, it is not used for advertising, and it disappears when you close your browser. The marketplace can keep a list of lots you save; that list lives only in your own browser, is never sent to us, and disappears when you clear your browser data.
Risk disclosure
Cryptocurrency prices are volatile and can move sharply. Nothing on this site is financial, investment, tax or legal advice. You are responsible for your own decisions and for any tax obligations in your country of residence. Confirm all details before settling.
Contact and complaints
For questions, complaints, or requests about your data, contact info@torerocoin.com or +507 6323-1992. We aim to respond during desk hours.